Refunds will not be available for any reason even with video proof.
If you submit the wrong IMEI or wrong brand you will receive a junk code and there will not be a refund available in this case.
LG phoenix 3 AT&T M150 software version M15020G or newer (ex M15020L, M15020M ,M15020N) not supported.
New AT&T phones like X410ASR or X210am etc, updated to latest firmware not supported - order at your own risk; no refund available in this case. No refund on Device unlock APP tmobile, No refunds on device unlock app Metropcs.
CDMA devices (Sprint/Verizon/Tracfone) that do not ask for a code are not supported , there is no refund in this case.
Please check first you can enter a code before to order a code for LG !